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Frequently Asked Questions

Room Essentials

How can I verify that my order was received?

Whether you place your order by mail, phone, or online,  you will receive an automatically-generated confirmation email for your dorm supply order, (if you supplied an email address).  For mail-in orders,  it can take up to a week before your order reaches us and is processed.  If after a reasonable amount of time you still don't have a confirmation email, check your Spam folder.  If you still don't find a confirmation email,  you may Contact Us (see link above) to confirm your order.